Support
When you secure professional IT help, support is one of the major services you're buying. BoTech Communications provides each and every customer 24-hour support from the industry's most knowledgeable, helpful and friendly team.
BoTech Support Includes:
- Support services tailored to meet your needs
- 24/7 assistance
- 24-hour response time to web tickets or email requests
- Telephone service requests handled on three priority levels
- priority class (immediately)
- regular (based on number of users affected)
- normal (based on position in queue)
- Email updates as status changes on your service request
Click Here When Directed by Support to Access the BoTech Remote Support Tool
